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Barcode Scanning Help

Get the most out of Bartendie's barcode scanning feature with these tips and solutions.

How Barcode Scanning Works​

Bartendie's scanner uses your device's camera to:

  1. Capture product barcodes (UPC, EAN, etc.)
  2. Query our product database
  3. Match codes to known products
  4. Retrieve product information
  5. Add items to your inventory

Optimizing Scan Performance​

Environmental Factors​

For best results, ensure:

  • Adequate lighting: Barcode should be well-lit
  • Stable position: Hold device steady
  • Appropriate distance: 4-8 inches from barcode
  • Correct angle: Slightly angled (10-15°) rather than perpendicular
  • Clean lens: Keep camera lens free of smudges
  • Flat surface: Flatten curved labels when possible

Device Settings​

Optimize your device for scanning:

  1. Go to "Settings" > "Scanning"
  2. Configure preferences:
    • Auto-focus priority
    • Flash settings
    • Scan vibration feedback
    • Audio confirmation
    • Auto-retry options

Scanner Modes​

Choose the right mode for your needs:

  1. Standard Mode: General purpose scanning
  2. Batch Mode: Scan multiple products quickly
  3. Detail Mode: Capture additional product information
  4. Inventory Mode: Compare with existing inventory

Access these modes through the "Mode" button on the scanner screen.

Troubleshooting Scan Issues​

Scanner Won't Activate​

If the scanner won't open:

  1. Verify camera permissions:
    • Go to device settings
    • Find Bartendie in the apps list
    • Ensure camera permissions are enabled
  2. Check for camera conflicts with other apps
  3. Restart the application
  4. Ensure your device meets minimum requirements
  5. Update to the latest version

Blurry or Failed Scans​

If scans are consistently failing:

  1. Clean your camera lens
  2. Adjust distance from the barcode
  3. Enable flash in low light
  4. Try manual focus (tap to focus)
  5. Enable "Enhanced Scanning" mode:
    • Go to "Settings" > "Scanning"
    • Toggle "Enhanced Scanning"

Product Not Recognized​

When products aren't found in the database:

  1. Verify the barcode is clearly visible
  2. Try different angles
  3. Enter manual search mode:
    • Tap "Manual Search" on the scanner screen
    • Enter product name or partial barcode
  4. Submit the product for addition to the database:
    • Tap "Product Not Found"
    • Complete the submission form
    • Submit for review

Incorrect Product Information​

If product details are incorrect:

  1. Verify you're scanning the correct barcode
  2. Check for multiple barcodes on the product
  3. Submit a correction:
    • On the product details screen
    • Tap "Report Issue"
    • Select "Incorrect Information"
    • Submit your correction

Advanced Scanning Features​

Product History​

Track previously scanned items:

  1. Go to "Scanner" > "History"
  2. View all scanned products
  3. Filter by date, category, or status
  4. Re-add items with a single tap

Custom Product Entry​

Add products not in the database:

  1. After a failed scan, tap "Add Manually"
  2. Enter product details:
    • Name, brand, category
    • Size/volume
    • Alcohol content (if applicable)
    • Barcode number (for future scans)
  3. Add an image (optional)
  4. Save to your inventory and database

Barcode Generation​

Create barcodes for custom products:

  1. Go to "Settings" > "Scanning"
  2. Tap "Create Barcode"
  3. Enter product information
  4. Generate a unique barcode
  5. Print or save the barcode for future use

Working with Different Barcode Types​

Supported Formats​

Bartendie recognizes multiple barcode formats:

  • UPC-A: Standard 12-digit retail code
  • EAN-13: International 13-digit code
  • UPC-E: Compressed 6-digit code
  • Code 39: Alphanumeric variable-length code
  • QR Codes: For detailed product information

Format-Specific Tips​

Optimize based on code type:

  1. UPC/EAN: Ensure quiet zones (white space) on each end
  2. Smaller Codes: Use macro mode or get closer
  3. QR Codes: Capture the entire code in frame
  4. Damaged Codes: Try manual entry of visible digits

Integrating with Inventory​

Auto-Categorization​

Let Bartendie organize scanned products:

  1. Enable "Smart Categorization":
    • Go to "Settings" > "Inventory"
    • Toggle "Auto-Categorize Scanned Items"
  2. Review and adjust categories after scanning
  3. Set default locations for product types

Bulk Scanning​

Process multiple products efficiently:

  1. Activate "Batch Scan" mode
  2. Scan multiple items consecutively
  3. Review the batch summary
  4. Make any necessary adjustments
  5. Add all to inventory at once

Tips for Effective Scanning​

  • Scan in consistent lighting for best results
  • Create a scanning station for regular inventory updates
  • Use batch mode for initial inventory setup
  • Scan new purchases immediately to maintain accuracy
  • Report unrecognized products to improve the database
  • Keep your app updated for the latest scanning enhancements
  • Use a steady surface when scanning multiple items
  • Consider external scanning accessories for high-volume use